Support and Maintenance

Professional SUPPORTASSISTANCETROUBLESHOOTING for you and your business.


What we offer

Technical Support

We online and on-call 24/7 to ensure that your IT problems don't cause you more trouble than they should. Our ITIL compliant ticketing system ensures that your issues are dealt with quickly and efficiently, and that you receive a detailed report when you need it.

Maintenance

Computers running slow? Browser Tools bars? Search Engine Hijack? We offer a full cleaning and maintenance service to ensure that all your machines are running at an optimal speed and condition. We also offer Corporate Antivirus Protection to ensure you remain protected.

Out-of-hours service

We work the out-of-hours, so you don't have to. Let us fix the problems while your not working, so you can work when you need to. Ask us about our extended support hours options.

Remote Support

Our support services can also be executed remotely, so you don't have to wait for hours for the technician to arrive. We work efficiently, so you can too.

Antivirus Specialists

We understand viruses, how they work and what impact they can have on your business. If you aren't already using our leading corporate antivirus solution, we also offer a professional Virus removal service.

Understandable Terms

We take the time to explain things to you in terms that you can understand. We will talk you through what went wrong and why (if you're interested), so you can help prevent the problems from reoccurring in the future.

This is what we do

Problem solving and troubleshooting is what makes us tick. We’re engineers, we’re competitive, and we’re yet to let a problem beat us!

We offer one-off and contractual support and maintenance services in Rio de Janeiro.

All our services come with our guarantee of a Quality Service.

Troubleshooting
100%
Virus Cleaning
100%
Computer Optimization
100%
Happiness
100%