Support and Maintenance
Professional SUPPORTASSISTANCETROUBLESHOOTING for you and your business.
We are troubleshooting professionals! We offer a variety of packages and one-off services to ensure that your business keep running. Support and Maintenance services, as well as troubleshooting and solution providing options; we guarantee that your business will receive the service that it requires to run smoothly. With a Carioca Digital service and support package, you can worry less about IT problems; and focus more on your core business.
What we offer
We online and on-call 24/7 to ensure that your IT problems don't cause you more trouble than they should. Our ITIL compliant ticketing system ensures that your issues are dealt with quickly and efficiently, and that you receive a detailed report when you need it.
Computers running slow? Browser Tools bars? Search Engine Hijack? We offer a full cleaning and maintenance service to ensure that all your machines are running at an optimal speed and condition. We also offer Corporate Antivirus Protection to ensure you remain protected.
We work the out-of-hours, so you don't have to. Let us fix the problems while your not working, so you can work when you need to. Ask us about our extended support hours options.
Our support services can also be executed remotely, so you don't have to wait for hours for the technician to arrive. We work efficiently, so you can too.
We understand viruses, how they work and what impact they can have on your business. If you aren't already using our leading corporate antivirus solution, we also offer a professional Virus removal service.
We take the time to explain things to you in terms that you can understand. We will talk you through what went wrong and why (if you're interested), so you can help prevent the problems from reoccurring in the future.
Our computers were running slow and our staff were working inefficiently. Carioca Digital worked out-of-hours to ensure that all of our computers were cleaned and protected for the future.- Joao
I've lost count of the number of times I've called on Carioca Digital to help me resolve my IT difficulties. They are experts in just about everything IT!- Dalva
Carioca Digital works tirelessly to ensure that our company network is up-to-date, protected and that all of our users are working optimally. This is absolutely what we need to ensure that our business can focus on the important tasks, and not on IT problems.- Marcelo
This is what we do
Problem solving and troubleshooting is what makes us tick. We’re engineers, we’re competitive, and we’re yet to let a problem beat us!
We offer one-off and contractual support and maintenance services in Rio de Janeiro.
All our services come with our guarantee of a Quality Service.